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Automatic Speech Recognition (ASR)
Listener speech recognition machine understand and transcribe spoken language.
Authenti – Speaker Verification
Our voice biometric solution is a patented advanced technology that uses unique vocal characteristics to verify a person’s identity
Authenti – Speaker Identification
Speaker Identification solution powered by GoVivace’s patented voice biometrics technology, that can rapidly match a voice sample with thousands, even millions, of voice recordings
Speaker Characteristics solution which is able to determine characteristics of a speaker just by listening to a person’s voice/speech
Gender Identification solution which uses the acoustic characteristics of speech to identify the gender of callers dialling an Interactive Voice Response (IVR) system
Language Identification solution that can quickly determine the language being spoken just by listening to it
VIVI – AI Voice + Chat
VIVI is an advanced omnichannel technology that uses natural language processing and machine learning algorithms to understand and respond to all Inbound & outbound customer queries and requests.
CallAI can help you with diverse needs such as keeping tabs on the call drivers in your inbound, script compliance, auto QA, competitor mentions, CSAT, agent training, and target setting and developing performance improvement plans that can be implemented
Scripto.ai is a speech-to-text technology that can turn spoken words into written text to make content simple, clear, and useful for different purposes.
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