CallAI CallAI is a perfect tool for any call center to give them the edge in customer service AI driven auto QA scorecards at agent, supervisor and group levels Call Research based on agent, customer, intents and keywords All KPI metrics such as AHT and NPS aggregated to one dashboard to ease tracking over time Sentiment analysis with global trends and drill down Security with PCI Redaction & Data Encryption Guaranteed handling of business specific terms and lingo Track how Call Drivers change over time Custom Charts such as competitor analysis Our desktop application allows you to log conversations using any soft communication platform. Let us help you to get started... Book A Demo Edit Template