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Hi Welcome To
GoVivace
Stay on top of all customer interactions. Increase Customer Satisfaction, Improve agent training and feedback objectively, and increase revenue
CallAI is a perfect tool for any call center to give them the edge in customer service
AI driven auto QA scorecards at agent, supervisor and group levels
Call Research based on agent, customer, intents and keywords
All KPI metrics such as AHT and NPS aggregated to one dashboard to ease tracking over time
Sentiment analysis with global trends and drill down
Security with PII Redaction & Data Encryption
Guaranteed handling of business specific terms and lingo
Track how Call Drivers change over time
Custom Charts such as competitor analysis
Our desktop application allows you to log conversations using any soft communication platform.
Click below to download callAI App for Windows x64
Request for a complete CallAI dashboard demo
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