Meet VIVI
Your always-on AI agent that talks, listens, and converts across voice, chat, and messaging

AI Conversation Platform

Automate customer interactions, capture every opportunity, and deliver intelligent experiences at scale - without increasing headcount.

Omnichannel AI

One AI. Every Channel.

VIVI brings all your customer conversations into one intelligent system.

Voice Calls

VIVI handles inbound and outbound calls with natural, human-like conversation — no IVR trees, no hold times.

Website Chat

Engage website visitors the moment they land. Qualify leads, answer questions, and guide them to conversion.

SMS & Messaging Apps

Reach customers where they already are — WhatsApp, SMS, and more — with context-aware conversations.

Email Interactions

Automate email responses intelligently. VIVI reads, understands, and replies with precision and brand consistency.

PRODUCT ECOSYSTEM

One Platform. Complete Voice AI Intelligence.

GoVivace is a full-stack speech AI and conversational intelligence ecosystem.

At the center, VIVI — the AI Agent — orchestrates it all, automating customer interactions across voice, chat and messaging.
Together, they power the entire lifecycle:

Listen → Understand → Authenticate → Respond → Analyze → Improve

vivi-stack

CallAI analyzes every conversation for insights and performance.

Automatically transcribes, scores, and analyzes 100% of your call recordings. Get real-time sentiment data, agent scorecards, keyword trends, and compliance alerts — without manual QA review.

Eloqui brings responses to life with natural voice.

Eloqui is advanced AI Text-to-Speech (TTS) engine designed to deliver natural, expressive,and real-time voice experiences. Built for conversational AI, Eloqui converts text into human-like speechwith clarity, precision, and emotional intelligence.

Listener converts speech into text.

Proprietary automatic speech recognition with industry-leading accuracy. The transcription backbone powering the entire GoVivace suite.

Authenti secures interactions through voice identity.

Verify callers by voice in seconds using 600+ unique vocal characteristics. Eliminate fraud without friction.

FAQ —

Frequently Asked Questions

An AI voice bot for business is an automated phone agent that uses natural language processing to handle customer calls without human agents. GoVivace's VIVI is an AI voice bot that answers queries, routes calls, books appointments, and runs outbound campaigns — 24/7.
 
Call analytics software like CallAI automatically transcribes call recordings, analyzes tone and sentiment, detects compliance violations, and scores agent performance using AI — with no manual review required.
AI improves call center support three ways: (1) voice bots handle routine inquiries automatically; (2) smart routing connects customers to the right agent faster; (3) speech analytics identifies coaching gaps across 100% of calls — not just sampled ones.
 
The best AI call center tools combine a conversational AI platform (for handling interactions) with a speech analytics platform (for monitoring quality). GoVivace offers both: VIVI automates customer interactions, while CallAI analyzes every call for performance, sentiment, and compliance.
 
 
Deploy a conversational AI platform like VIVI that connects to your phone system and CRM. VIVI requires zero coding — configure call flows, define intents, connect integrations, and go live in days. It then handles calls, chats, and messages automatically.
Yes. GoVivace integrates with Salesforce, HubSpot, Zoho, SAP, Microsoft Dynamics, and custom platforms via open API. All call data, transcripts, sentiment scores, and bot interaction logs sync automatically in real time.

Integrations

Plugs into your existing stack

No rip-and-replace. GoVivace connects to the tools your team already uses.

Salesforce
HubSpot
Zoho CRM
SAP
MS Dynamics
WhatsApp Business
Twilio
REST API
Webhooks
Custom PBX / SIP

TRUSTED BY 500+ BUSINESSES

Results That Speak for Themselves

Real outcomes from businesses using VIVI and CallAI in production

Reduce support costs at scale
0 %
Never miss a customer interaction
0 %
Deliver 24/7 engagement across channels
0 /7
Increase lead conversion rates
0 %

Testimonials

Results our customers talk about

VP of Operations

Regional Healthcare Network

“VIVI cut our inbound call handling time by nearly half. Our agents now focus on complex cases — everything routine is automated.”

Director of Quality Assurance

Financial Services Firm

“CallAI gave us visibility we never had before. Every call is scored, every agent gets coached. Compliance risk dropped dramatically in 90 days.”

Chief Technology Officer

International Hotel Group

“The Authenti voice biometric system is remarkably accurate. Guest check-in is now seamless and fraud attempts have dropped to near zero.”

Ready to Automate Your CX with AI?

Over 500 businesses use GoVivace to handle millions of customer interactions every month. See how VIVI and CallAI can transform your contact center in a free 30-minute demo.